In each issue of the magazine we like to feature different professionals who are making a difference in the hospitality industry. Here are a few you'll meet in our fall issue:
In the Lead: Joan Rausch (pictured)
See what Rausch has learned from spending her entire career working for chambers of commerce, starting as an intern with the Burnsville Chamber of Commerce to her current position as director of special events for the Minnesota Chamber of Commerce.
Peers: Sara Orvik
As the Saint Paul Hotel's gardener, Orvik is in charge of all of planning, planting and upkeep for the inside and outside of the property. Learn about the joy she gets from seeing her work grow from the beginning to end of the season.
Podium: Teri Johnson
The founder of Keeping it Personal, a personal growth and develop company, and the author of Overcoming the Nevers, Johnson offers insights and tips on how to overcome technological obstacles and put the personal back into customer service.
Also in the issue, look for the stories of our seven Vision Award winners, who have demonstrated some of the industry's best practices over the past year.
[Photo by A. Brisson-Smith/Sidecar]